hello 👋🏾, i'm
victoria
Product Manager at IBM Cloud in New York City
EXPERIENCE
Product Manager
April 2021 - Present
IBM Cloud
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As a Product Manager on the IBM Cloud Platform team, I am responsible for 4 major areas of the Cloud Platform experience: registration, onboarding, the console and the cost estimator tool.
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Work closely with cross-functional teams including developers, designers, marketers, and legal teams to secure IBM Cloud account access, resulting in 444% percent increase in account creation and a 90% decrease in the time to create an account.
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Collaborated with sales teams and enterprise customers and simplified the cloud platform and onboarding experiences, leading to increased customer satisfaction.
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Explored new account types for watsonx and quantum users, increasing their reach and marketing potential.
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Work closely with analytics team to ensure proper integration and instrumentation so we can base product designs and decisions with data.
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Worked across design and development teams to launch IBM Cloud Projects - an application lifecycle management platform which improves application deployment efficiency by 40%.
Technical Sales
June 2018 - April 2021
IBM Cloud
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Worked with team of sellers to increased pipeline 30% across financial services industry accounts.
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As a member of the IBM Watson Cloud Platform Innovation Team, organized and held in-person client workshops to teach the fundamentals of using PaaS and IaaS Solutions.
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Successfully completed IBM Cloud Global Sales School.
EDUCATION
New York University, Stern School of Business
September 2020 - September 2023 (part time)
Master of Business Administration
Tech Product Management
Finance
Management of Technology and Operations
Doing Business In Australia
Princeton University
September 2014 - June 2018
Bachelor of Science in Engineering, Computer Science
Senior Independent Work research area: repurposing plastic for fashion using 3D printing
Algorithms and Data Structures
Information Security
Fundamentals of Machine Learning
Innovating Across Tech, Business and Markets
Social Networks
Advanced Programming Techniques
SKILLS & EXPERTISE
Defining product vision and strategy
Data driven, using analytics to define metrics of success to optimize features
External and internal customer support
GTM Planning and execution
Market research
Cross-functional collaboration
Roadmap planning
PROJECTS & WRITING
Resilient Cities Project
October 2024
C40 is a global network of cities that are united to confront the climate crisis. The purpose of this project is to present a Phase 1 roadmap to enhance urban resilience for extreme heat in Brazil.
HONORS
IBM Tech Conference
March 2026
A conference celebrating IBM's premier technical contributors who help drive innovation and accelerate growth.
Inspiring Women Worldwide
January 2019
Issued by 24Me. An award for 8 female entrepreneurs who are making the world a better place.
2018 Tiger Entrepreneur Award Finalist
June 2018
Issued by Princeton Entrepreneurship Council. https://entrepreneurs.princeton.edu/news/2018-tiger-entrepreneur-award-finalists
VOLUNTEERING
Princeton University Alumni Council
Executive Committee
July 2021 - Present
work with the Class Affairs Committee to increase alumni engagement and belonging in the broader Alumni community.
Princeton 2018 Alumni Class Officer
June 2018 - Present
Served as treasurer and currently as Class President. I work closely with Vice President, Treasurer, and Secretary to plan class events such as regional volunteer activities and Reunions.